Quarterly review with his Exco. The topic: why the HR modernization project isn't moving. The HR director stays silent. He answers for her.
The person saying this in Exco knows they have a problem. They don't yet know that the solution isn't buying a new tool: it's learning to steer the ones they already have. Their ATS works. Their HRIS works. They don't speak to each other. And no one has ever taught the HR director to make the two dialogue.